Policies
Payment
Payment must be received to secure your appointment for any training service. Private sessions must be used within 30 days of payment.
Refunds & Cancelations
There are no refunds for training sessions or classes
Private training can be rescheduled with 24 hours notice prior to appointment. Less than 24 hours notice, the full fee is charged
No-show appointments are charged the full training fee
CLASS REGISTRATION
Pre-registration is required for all classes. There are no-drop in classes at this time. Your registration will be confirmed upon receiving your registration waiver (unless on file) and payment. If you require assistance with registration, please contact us. By completing the registration process you agree that you have read and understand all Pawcademy policies.
HEALTH & VACCINE REQUIREMENTS
For the safety of all dogs, any dog must be healthy and free from any infectious disease or parasite. Dogs who are ill or infected with parasites may not attend training or class until cleared by a veterinarian. I recommend all dogs be vaccinated in accordance with their veterinarians advice.
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We ask that dogs in heat do not attend class.
PUPPYÂ VACCINE REQUIREMENTS
At least one Distemper-Adenovirus 2-Parvo (DAP) vaccine or equivalent administered by a veterinarian a minimum of 10 days prior to starting class.
Bordetella vaccine administered at least 7 days before class starting.
Puppy should be healthy:
No vomiting or diarrhea
Free of any coughing, sneezing, or yellow or green nasal or eye discharge
Free of skin lesions or hair loss
Free of fleas and/or ticks
Your veterinarian considers your puppy healthy and free of any contagious diseases
ADULT DOG VACCINE REQUIREMENTS
Vaccines must be kept up to date with your veterinarians recommendations.
At least three Distemper-Adenovirus 2-Parvo (DAP) vaccine or equivalent administered by a veterinarian a minimum of 10 days prior to starting class.
Bordetella vaccine administered at least 7 days before class starting.
Dog & Handler Safety
Dogs must remain on leash at all times, unless instructed by a trainer. This includes in the parking lot and entering and exiting the building.
Please do not allow your dog to approach other dogs once on the grounds. Not all dogs like to be approached on-leash and it helps to avoid unnecessary arousal during classes.
If your dog has issues with aggression or fear, please contact us before registering for a class, as a class may not be the most suitable situation for your dog. Private training is available, and this may be the better option for you and your dog.
Group Classes
Classes are non-transferable and non-refundable
Waivers are required to be submitted before the first class
You must attend the first week of classes.
It is recommended that you attend all class as we build on skills learnt from previous classes as the weeks progress.